As your company grows, you’ll inevitably reach a point where you look around and realize people aren’t communicating as well as they used to.
It’s likely not because of anything you’ve done wrong. When you have a smaller team, people can lean back in their chairs and talk to each other from a few feet away. A close start-up environment supports plenty of cross-functional dialogue.
As your company expands, teams start to become little islands–and communication isn’t as simple as tapping someone on the shoulder. The obvious solution is to implement protocols and procedures for better communication.
A large part of effective communication comes down to personality and preferred working styles. When you understand the type of person you’re talking to, you have a better sense of how to get your point across in a way that will get things done quickly.